EFFECTIVE DATE: JULY 1, 2020

Pets on Q LLC DBA PETS ON Q ("US", "WE", OR "OUR") OPERATES THE

PETSONQ.COM AND PETSONQ.NET WEBSITES (HEREINAFTER REFERRED TO AS THE "SERVICE").

 PETS ON Q

PO BOX 931236

LOS ANGELES, CA 90093

 THIS PAGE INFORMS YOU OF OUR POLICIES REGARDING THE COLLECTION, USE AND DISCLOSURE OF PERSONAL DATA WHEN YOU USE OUR SERVICE AND THE CHOICES YOU HAVE ASSOCIATED WITH THAT DATA.

 WE USE YOUR DATA TO PROVIDE AND IMPROVE THE SERVICE. BY USING THE SERVICE, YOU AGREE TO THE COLLECTION AND USE OF INFORMATION IN ACCORDANCE WITH THIS POLICY.UNLESS OTHERWISE DEFINED IN THIS PRIVACY POLICY, THE TERMS USED IN THIS PRIVACY POLICY HAVE THE SAME MEANINGS AS IN OUR TERMS AND CONDITIONS, ACCESSIBLE FROM PETSONQ.COM

DEFINITIONS 

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  * SERVICE

SERVICE IS THE PETSONQ.COM AND PETSONQ.NET WEBSITES OPERATED BY PETS ON Q

   * PERSONAL DATA

PERSONAL DATA MEANS DATA ABOUT A LIVING INDIVIDUAL WHO CAN BE IDENTIFIED FROM THOSE DATA (OR FROM THOSE AND OTHER INFORMATION EITHER IN OUR POSSESSION OR LIKELY TO COME INTO OUR POSSESSION).

  * USAGE DATA

USAGE DATA IS DATA COLLECTED AUTOMATICALLY EITHER GENERATED BY THE USE OF THE SERVICE OR FROM THE SERVICE INFRASTRUCTURE ITSELF (FOR EXAMPLE, THE DURATION OF A PAGE VISIT).

 

  * COOKIES

COOKIES ARE SMALL FILES STORED ON YOUR DEVICE (COMPUTER OR MOBILE DEVICE).

   * DATA CONTROLLER

DATA CONTROLLER MEANS THE NATURAL OR LEGAL PERSON WHO (EITHER ALONE OR JOINTLY OR IN COMMON WITH OTHER PERSONS) DETERMINES THE PURPOSES FOR WHICH AND THE MANNER IN WHICH ANY PERSONAL INFORMATION ARE, OR ARE TO BE, PROCESSED.

FOR THE PURPOSE OF THIS PRIVACY POLICY, WE ARE A DATA CONTROLLER OF YOUR PERSONAL DATA.

   * DATA PROCESSORS (OR SERVICE PROVIDERS)

DATA PROCESSOR (OR SERVICE PROVIDER) MEANS ANY NATURAL OR LEGAL PERSON WHO PROCESSES THE DATA ON BEHALF OF THE DATA CONTROLLER.

WE MAY USE THE SERVICES OF VARIOUS SERVICE PROVIDERS IN ORDER TO PROCESS YOUR DATA MORE EFFECTIVELY.

  * DATA SUBJECT (OR USER)

DATA SUBJECT IS ANY LIVING INDIVIDUAL WHO IS USING OUR SERVICE AND IS THE SUBJECT OF PERSONAL DATA.

INFORMATION COLLECTION AND USE 

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WE COLLECT SEVERAL DIFFERENT TYPES OF INFORMATION FOR VARIOUS PURPOSES TO PROVIDE AND IMPROVE OUR SERVICE TO YOU.

TYPES OF DATA COLLECTED 

PERSONAL DATA 

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WHILE USING OUR SERVICE, WE MAY ASK YOU TO PROVIDE US WITH CERTAIN PERSONALLY IDENTIFIABLE INFORMATION THAT CAN BE USED TO CONTACT OR IDENTIFY YOU ("PERSONAL DATA"). PERSONALLY IDENTIFIABLE INFORMATION MAY INCLUDE, BUT IS NOT LIMITED TO:

   * EMAIL ADDRESS

  * FIRST NAME AND LAST NAME AND SOCIAL MEDIA HANDLE(S)

  * PHONE NUMBER

  * ADDRESS, STATE, PROVINCE, ZIP/POSTAL CODE, CITY

  * COOKIES AND USAGE DATA

 WE MAY USE YOUR PERSONAL DATA TO CONTACT YOU WITH NEWSLETTERS, MARKETING OR PROMOTIONAL MATERIALS AND OTHER INFORMATION THAT MAY BE OF INTEREST TO YOU. YOU MAY OPT OUT OF RECEIVING ANY, OR ALL, OF THESE COMMUNICATIONS FROM US BY FOLLOWING THE UNSUBSCRIBE LINK OR INSTRUCTIONS PROVIDED IN ANY EMAIL WE SEND OR BY CONTACTING US.

 USAGE DATA 

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 WE MAY ALSO COLLECT INFORMATION ON HOW THE SERVICE IS ACCESSED AND USED ("USAGE DATA"). THIS USAGE DATA MAY INCLUDE INFORMATION SUCH AS YOUR COMPUTER'S INTERNET PROTOCOL ADDRESS (E.G. IP ADDRESS), BROWSER TYPE, BROWSER VERSION, THE PAGES OF OUR SERVICE THAT YOU VISIT, THE TIME AND DATE OF YOUR VISIT, THE TIME SPENT ON THOSE PAGES, UNIQUE DEVICE IDENTIFIERS AND OTHER DIAGNOSTIC DATA.

 TRACKING; COOKIES DATA 

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 WE USE COOKIES AND SIMILAR TRACKING TECHNOLOGIES TO TRACK THE ACTIVITY ON OUR SERVICE AND WE HOLD CERTAIN INFORMATION.

COOKIES ARE FILES WITH A SMALL AMOUNT OF DATA WHICH MAY INCLUDE AN ANONYMOUS UNIQUE IDENTIFIER. COOKIES ARE SENT TO YOUR BROWSER FROM A WEBSITE AND STORED ON YOUR DEVICE. OTHER TRACKING TECHNOLOGIES ARE ALSO USED SUCH AS BEACONS, TAGS AND SCRIPTS TO COLLECT AND TRACK INFORMATION AND TO IMPROVE AND ANALYSE

OUR SERVICE.

YOU CAN INSTRUCT YOUR BROWSER TO REFUSE ALL COOKIES OR TO INDICATE WHEN A COOKIE IS BEING SENT. HOWEVER, IF YOU DO NOT ACCEPT COOKIES, YOU MAY NOT BE ABLE TO USE SOME PORTIONS OF OUR SERVICE.

EXAMPLES OF COOKIES WE USE:

  * SESSION COOKIES. WE USE SESSION COOKIES TO OPERATE OUR SERVICE.

  * PREFERENCE COOKIES. WE USE PREFERENCE COOKIES TO REMEMBER YOUR PREFERENCES AND VARIOUS SETTINGS.

  * SECURITY COOKIES. WE USE SECURITY COOKIES FOR SECURITY PURPOSES.

USE OF DATA 

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PETS ON Q USES THE COLLECTED DATA FOR VARIOUS PURPOSES:

  * TO PROVIDE AND MAINTAIN OUR SERVICE

  * TO NOTIFY YOU ABOUT CHANGES TO OUR SERVICE

  * TO ALLOW YOU TO PARTICIPATE IN INTERACTIVE FEATURES OF OUR SERVICE WHEN YOU CHOOSE TO DO SO

  * TO PROVIDE CUSTOMER SUPPORT

  * TO GATHER ANALYSIS OR VALUABLE INFORMATION SO THAT WE CAN IMPROVE OUR SERVICE

  * TO MONITOR THE USAGE OF OUR SERVICE

  * TO DETECT, PREVENT AND ADDRESS TECHNICAL ISSUES

  * TO PROVIDE YOU WITH NEWS, SPECIAL OFFERS AND GENERAL INFORMATION ABOUT OTHER GOODS, SERVICES AND EVENTS WHICH WE OFFER THAT ARE SIMILAR TO THOSE THAT YOU HAVE ALREADY PURCHASED OR ENQUIRED ABOUT UNLESS YOU HAVE OPTED NOT TO RECEIVE SUCH INFORMATION

 

LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR) 

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IF YOU ARE FROM THE EUROPEAN ECONOMIC AREA (EEA), PETS ON Q’S LEGAL BASIS FOR COLLECTING AND USING THE PERSONAL INFORMATION DESCRIBED IN THIS PRIVACY POLICY DEPENDS ON THE PERSONAL DATA WE COLLECT AND THE SPECIFIC CONTEXT IN WHICH WE COLLECT IT.

PETS ON Q MAY PROCESS YOUR PERSONAL DATA BECAUSE:

  * WE NEED TO PERFORM A CONTRACT WITH YOU

  * YOU HAVE GIVEN US PERMISSION TO DO SO

  * THE PROCESSING IS IN OUR LEGITIMATE INTERESTS AND IT IS NOT OVERRIDDEN BY YOUR RIGHTS

  * FOR PAYMENT PROCESSING PURPOSES

  * TO COMPLY WITH THE LAW

RETENTION OF DATA 

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PETS ON Q WILL RETAIN YOUR PERSONAL DATA ONLY FOR AS LONG AS IS NECESSARY FOR THE PURPOSES SET OUT IN THIS PRIVACY POLICY. WE WILL RETAIN AND USE YOUR PERSONAL DATA TO THE EXTENT NECESSARY TO COMPLY WITH OUR LEGAL OBLIGATIONS (FOR EXAMPLE, IF WE ARE REQUIRED TO RETAIN YOUR DATA TO COMPLY WITH APPLICABLE LAWS), RESOLVE DISPUTES AND ENFORCE OUR LEGAL AGREEMENTS AND POLICIES.

PETS ON Q WILL ALSO RETAIN USAGE DATA FOR INTERNAL ANALYSIS

PURPOSES. USAGE DATA IS GENERALLY RETAINED FOR A SHORTER PERIOD OF TIME, EXCEPT WHEN THIS DATA IS USED TO STRENGTHEN THE SECURITY OR TO IMPROVE THE FUNCTIONALITY OF OUR SERVICE, OR WE ARE LEGALLY OBLIGATED TO RETAIN THIS DATA FOR LONGER PERIODS.

TRANSFER OF DATA 

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YOUR INFORMATION, INCLUDING PERSONAL DATA, MAY BE TRANSFERRED TO — AND MAINTAINED ON — COMPUTERS LOCATED OUTSIDE OF YOUR STATE, PROVINCE, COUNTRY OR OTHER GOVERNMENTAL JURISDICTION WHERE THE DATA PROTECTION LAWS MAY DIFFER FROM THOSE OF YOUR JURISDICTION.

IF YOU ARE LOCATED OUTSIDE UNITED STATES AND CHOOSE TO PROVIDE INFORMATION TO US, PLEASE NOTE THAT WE TRANSFER THE DATA, INCLUDING PERSONAL DATA, TO UNITED STATES AND PROCESS IT THERE.

YOUR CONSENT TO THIS PRIVACY POLICY FOLLOWED BY YOUR SUBMISSION OF SUCH INFORMATION REPRESENTS YOUR AGREEMENT TO THAT TRANSFER.

PETS ON Q WILL TAKE ALL THE STEPS REASONABLY NECESSARY TO ENSURE THAT YOUR DATA IS TREATED SECURELY AND IN ACCORDANCE WITH THIS PRIVACY POLICY AND NO TRANSFER OF YOUR PERSONAL DATA WILL TAKE PLACE TO AN ORGANISATION OR A COUNTRY UNLESS THERE ARE ADEQUATE CONTROLS IN PLACE INCLUDING THE SECURITY OF YOUR DATA AND OTHER PERSONAL INFORMATION.

DISCLOSURE OF DATA 

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BUSINESS TRANSACTION 

IF PETS ON Q IS INVOLVED IN A MERGER, ACQUISITION OR ASSET SALE,

YOUR PERSONAL DATA MAY BE TRANSFERRED. WE WILL PROVIDE NOTICE BEFORE YOUR PERSONAL DATA IS TRANSFERRED AND BECOMES SUBJECT TO A DIFFERENT PRIVACY POLICY.

DISCLOSURE FOR LAW ENFORCEMENT 

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UNDER CERTAIN CIRCUMSTANCES, PETS ON Q MAY BE REQUIRED TO DISCLOSE

YOUR PERSONAL DATA IF REQUIRED TO DO SO BY LAW OR IN RESPONSE TO VALID REQUESTS BY PUBLIC AUTHORITIES (E.G. A COURT OR A GOVERNMENT AGENCY).

LEGAL REQUIREMENTS 

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PETS ON Q MAY DISCLOSE YOUR PERSONAL DATA IN THE GOOD FAITH BELIEF

THAT SUCH ACTION IS NECESSARY TO:

  * TO COMPLY WITH A LEGAL OBLIGATION

  * TO PROTECT AND DEFEND THE RIGHTS OR PROPERTY OF PETS ON Q

  * TO PREVENT OR INVESTIGATE POSSIBLE WRONGDOING IN CONNECTION WITH THE SERVICE

  * TO PROTECT THE PERSONAL SAFETY OF USERS OF THE SERVICE OR THE PUBLIC

  * TO PROTECT AGAINST LEGAL LIABILITY

 SECURITY OF DATA 

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THE SECURITY OF YOUR DATA IS IMPORTANT TO US BUT REMEMBER THAT NO METHOD OF TRANSMISSION OVER THE INTERNET OR METHOD OF ELECTRONIC STORAGE IS 100% SECURE. WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTABLE MEANS TO PROTECT YOUR PERSONAL DATA, WE CANNOT GUARANTEE ITS ABSOLUTE SECURITY.

OUR POLICY ON "DO NOT TRACK" SIGNALS UNDER THE CALIFORNIA ONLINE PROTECTION ACT (CALOPPA) 

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WE DO NOT SUPPORT DO NOT TRACK ("DNT"). DO NOT TRACK IS A PREFERENCE YOU CAN SET IN YOUR WEB BROWSER TO INFORM WEBSITES THAT YOU DO NOT WANT TO BE TRACKED.

YOU CAN ENABLE OR DISABLE DO NOT TRACK BY VISITING THE PREFERENCES OR SETTINGS PAGE OF YOUR WEB BROWSER.

YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR) 

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IF YOU ARE A RESIDENT OF THE EUROPEAN ECONOMIC AREA (EEA), YOU HAVE CERTAIN DATA PROTECTION RIGHTS. PETS ON Q AIMS TO TAKE REASONABLE STEPS TO ALLOW YOU TO CORRECT, AMEND, DELETE OR LIMIT THE USE OF YOUR PERSONAL DATA.

IF YOU WISH TO BE INFORMED ABOUT WHAT PERSONAL DATA WE HOLD ABOUT YOU AND IF YOU WANT IT TO BE REMOVED FROM OUR SYSTEMS, PLEASE CONTACT US.

IN CERTAIN CIRCUMSTANCES, YOU HAVE THE FOLLOWING DATA PROTECTION RIGHTS:

  * THE RIGHT TO ACCESS, UPDATE OR DELETE THE INFORMATION WE HAVE ON YOU. WHENEVER MADE POSSIBLE, YOU CAN ACCESS, UPDATE OR REQUEST DELETION OF YOUR PERSONAL DATA DIRECTLY WITHIN YOUR ACCOUNT SETTINGS SECTION. IF YOU ARE UNABLE TO PERFORM THESE ACTIONS YOURSELF, PLEASE CONTACT US TO ASSIST YOU.

  * THE RIGHT OF RECTIFICATION. YOU HAVE THE RIGHT TO HAVE YOUR INFORMATION RECTIFIED IF THAT INFORMATION IS INACCURATE OR INCOMPLETE.

  * THE RIGHT TO OBJECT. YOU HAVE THE RIGHT TO OBJECT TO OUR PROCESSING OF YOUR PERSONAL DATA.

  * THE RIGHT OF RESTRICTION. YOU HAVE THE RIGHT TO REQUEST THAT WE RESTRICT     THE PROCESSING OF YOUR PERSONAL INFORMATION.

  * THE RIGHT TO DATA PORTABILITY. YOU HAVE THE RIGHT TO BE PROVIDED WITH A     COPY OF THE INFORMATION WE HAVE ON YOU IN A STRUCTURED, MACHINE-READABLE AND COMMONLY USED FORMAT.

  * THE RIGHT TO WITHDRAW CONSENT. YOU ALSO HAVE THE RIGHT TO WITHDRAW YOUR CONSENT AT ANY TIME WHERE PTS ON Q RELIED ON YOUR CONSENT TO PROCESS YOUR PERSONAL INFORMATION.

PLEASE NOTE THAT WE MAY ASK YOU TO VERIFY YOUR IDENTITY BEFORE RESPONDING TO SUCH REQUESTS.

YOU HAVE THE RIGHT TO COMPLAIN TO A DATA PROTECTION AUTHORITY ABOUT OUR COLLECTION AND USE OF YOUR PERSONAL DATA. FOR MORE INFORMATION, PLEASE CONTACTYOUR LOCAL DATA PROTECTION AUTHORITY.

 

SERVICE PROVIDERS 

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WE MAY EMPLOY THIRD PARTY COMPANIES AND INDIVIDUALS TO FACILITATE OUR SERVICE ("SERVICE PROVIDERS"), PROVIDE THE SERVICE ON OUR BEHALF, PERFORM SERVICE-RELATED SERVICES OR ASSIST US IN ANALYSING HOW OUR SERVICE IS USED.

THESE THIRD PARTIES HAVE ACCESS TO YOUR PERSONAL DATA ONLY TO PERFORM THESE TASKS ON OUR BEHALF AND ARE OBLIGATED NOT TO DISCLOSE OR USE IT FOR ANY OTHER PURPOSE.

ANALYTICS 

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WE MAY USE THIRD-PARTY SERVICE PROVIDERS TO MONITOR AND ANALYSE THE USE OF OUR SERVICE.

  * GOOGLE ANALYTICS

GOOGLE ANALYTICS IS A WEB ANALYTICS SERVICE OFFERED BY GOOGLE THAT TRACKS AND REPORTS WEBSITE TRAFFIC. GOOGLE USES THE DATA COLLECTED TO TRACK AND MONITOR THE USE OF OUR SERVICE. THIS DATA IS SHARED WITH OTHER GOOGLE SERVICES. GOOGLE MAY USE THE COLLECTED DATA TO CONTEXTUALISE AND PERSONALISE THE ADS OF ITS OWN ADVERTISING NETWORK.

YOU CAN OPT-OUT OF HAVING MADE YOUR ACTIVITY ON THE SERVICE AVAILABLE TO GOOGLE ANALYTICS BY INSTALLING THE GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON. THE ADD-ON PREVENTS THE GOOGLE ANALYTICS JAVASCRIPT (GA.JS, ANALYTICS.JS AND DC.JS) FROM SHARING INFORMATION WITH GOOGLE ANALYTICS ABOUT VISITS ACTIVITY.

FOR MORE INFORMATION ON THE PRIVACY PRACTICES OF GOOGLE, PLEASE VISIT THE GOOGLE PRIVACY TERMS WEB PAGE:

    <HTTPS://POLICIES.GOOGLE.COM/PRIVACY?HL=EN>

 BEHAVIORAL REMARKETING 

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PETS ON Q MAY USE REMARKETING SERVICES TO ADVERTISE ON THIRD PARTY

WEBSITES TO YOU AFTER YOU VISITED OUR SERVICE. WE AND OUR THIRD-PARTY VENDORS USE COOKIES TO INFORM, OPTIMISE AND SERVE ADS BASED ON YOUR PAST VISITS TO OUR SERVICE.

  * GOOGLE ADS (ADWORDS)

GOOGLE ADS (ADWORDS) REMARKETING SERVICE IS PROVIDED BY GOOGLE INC.

YOU CAN OPT-OUT OF GOOGLE ANALYTICS FOR DISPLAY ADVERTISING AND CUSTOMISE THE GOOGLE DISPLAY NETWORK ADS BY VISITING THE GOOGLE ADS SETTINGS PAGE:     <HTTP://WWW.GOOGLE.COM/SETTINGS/ADS>

GOOGLE ALSO RECOMMENDS INSTALLING THE GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON - <HTTPS://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT> \- FOR YOUR WEB BROWSER. GOOGLE ANALYTICS OPT-OUT BROWSER ADD-ON PROVIDES VISITORS WITH THE ABILITY TO PREVENT THEIR DATA FROM BEING COLLECTED AND USED BY GOOGLE ANALYTICS.

FOR MORE INFORMATION ON THE PRIVACY PRACTICES OF GOOGLE, PLEASE VISIT THE GOOGLE PRIVACY &AMP; TERMS WEB PAGE:

    <HTTPS://POLICIES.GOOGLE.COM/PRIVACY?HL=EN>

  * FACEBOOK AND INSTAGRAM

FACEBOOK AND INSTAGRAM REMARKETING SERVICE IS PROVIDED BY FACEBOOK INC. YOU CAN LEARN MORE ABOUT INTEREST-BASED ADVERTISING FROM FACEBOOK BY VISITING THIS PAGE:

<HTTPS://WWW.FACEBOOK.COM/HELP/164968693837950>

TO OPT-OUT FROM FACEBOOK'S INTEREST-BASED ADS, FOLLOW THESE INSTRUCTIONS FROM FACEBOOK:

<HTTPS://WWW.FACEBOOK.COM/HELP/568137493302217>

FACEBOOK ADHERES TO THE SELF-REGULATORY PRINCIPLES FOR ONLINE BEHAVIOURAL ADVERTISING ESTABLISHED BY THE DIGITAL ADVERTISING ALLIANCE. YOU CAN ALSO OPT-OUT FROM FACEBOOK AND OTHER PARTICIPATING COMPANIES THROUGH THE DIGITAL ADVERTISING ALLIANCE IN THE USA  <HTTP://WWW.ABOUTADS.INFO/CHOICES/>, THE DIGITAL ADVERTISING ALLIANCE OF CANADA IN CANADA <HTTP://YOURADCHOICES.CA/> OR THE EUROPEAN INTERACTIVE DIGITAL ADVERTISING ALLIANCE IN EUROPE <HTTP://WWW.YOURONLINECHOICES.EU/>, OR OPT-OUT USING YOUR MOBILE DEVICE SETTINGS.

FOR MORE INFORMATION ON THE PRIVACY PRACTICES OF FACEBOOK, PLEASE VISIT FACEBOOK'S DATA POLICY:

<HTTPS://WWW.FACEBOOK.COM/PRIVACY/EXPLANATION>

PAYMENTS 

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WE MAY PROVIDE PAID PRODUCTS AND/OR SERVICES WITHIN THE SERVICE. IN THAT CASE, WE USE THIRD-PARTY SERVICES FOR PAYMENT PROCESSING (E.G. PAYMENT PROCESSORS).

WE WILL NOT STORE OR COLLECT YOUR PAYMENT CARD DETAILS. THAT INFORMATION IS PROVIDED DIRECTLY TO OUR THIRD-PARTY PAYMENT PROCESSORS WHOSE USE OF YOUR PERSONAL INFORMATION IS GOVERNED BY THEIR PRIVACY POLICY. THESE PAYMENT PROCESSORS ADHERE TO THE STANDARDS SET BY PCI-DSS AS MANAGED BY THE PCI SECURITY STANDARDS COUNCIL, WHICH IS A JOINT EFFORT OF BRANDS LIKE VISA, MASTERCARD, AMERICAN EXPRESS AND DISCOVER. PCI-DSS REQUIREMENTS HELP ENSURE

THE SECURE HANDLING OF PAYMENT INFORMATION.

THE PAYMENT PROCESSORS WE WORK WITH ARE:

  * WELLS FARGO

THEIR PRIVACY POLICY CAN BE VIEWED AT: <HTTPS://RETAILSERVICES.WELLSFARGO.COM/PRIVACY_SECURITY/>

  * STRIPE

THEIR PRIVACY POLICY CAN BE VIEWED AT:  <HTTPS://STRIPE.COM/US/PRIVACY>

   * PAYPAL / BRAINTREE

THEIR PRIVACY POLICY CAN BE VIEWED AT

<HTTPS://WWW.PAYPAL.COM/WEBAPPS/MPP/UA/PRIVACY-FULL>

   * QUICKBOOKS

 THEIR PRIVACY POLICY CAN BE VIEWED AT <HTTPS://WWW.INTUIT.COM/PRIVACY/>

 LINKS TO OTHER SITES 

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OUR SERVICE MAY CONTAIN LINKS TO OTHER SITES THAT ARE NOT OPERATED BY US. IF YOU CLICK A THIRD PARTY LINK, YOU WILL BE DIRECTED TO THAT THIRD PARTY'S SITE.WE STRONGLY ADVISE YOU TO REVIEW THE PRIVACY POLICY OF EVERY SITE YOU VISIT.

WE HAVE NO CONTROL OVER AND ASSUME NO RESPONSIBILITY FOR THE CONTENT, PRIVACY POLICIES OR PRACTICES OF ANY THIRD PARTY SITES OR SERVICES.

CHILDREN'S PRIVACY 

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OUR SERVICE DOES NOT ADDRESS ANYONE UNDER THE AGE OF 18 ("CHILDREN").

WE DO NOT KNOWINGLY COLLECT PERSONALLY IDENTIFIABLE INFORMATION FROM ANYONE UNDER THE AGE OF 18. IF YOU ARE A PARENT OR GUARDIAN AND YOU ARE AWARE THAT YOUR CHILD HAS PROVIDED US WITH PERSONAL DATA, PLEASE CONTACT US. IF WE BECOME AWARE THAT WE HAVE COLLECTED PERSONAL DATA FROM CHILDREN WITHOUT VERIFICATION OF PARENTAL CONSENT, WE TAKE STEPS TO REMOVE THAT INFORMATION FROM OUR SERVERS.

 CHANGES TO THIS PRIVACY POLICY 

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WE MAY UPDATE OUR PRIVACY POLICY FROM TIME TO TIME. WE WILL NOTIFY YOU OF ANY CHANGES BY POSTING THE NEW PRIVACY POLICY ON THIS PAGE AND UPDATE THE "EFFECTIVE DATE" AT THE TOP OF THIS PRIVACY POLICY.

 YOU ARE ADVISED TO REVIEW THIS PRIVACY POLICY PERIODICALLY FOR ANY CHANGES. CHANGES TO THIS PRIVACY POLICY ARE EFFECTIVE WHEN THEY ARE POSTED ON THIS PAGE.

 CONTACT US 

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IF YOU HAVE ANY QUESTIONS ABOUT THIS PRIVACY POLICY, PLEASE CONTACT US:

 

  * BY EMAIL: INFO@PETSONQ.COM

 

 

Pets on Q and all parties (“Brands” or “Clients” and “Influencers” or “Talent”) endeavors to follow industry best practices, including full, fair and effective disclosures of material facts relating to your relationship with each other in accordance with the Federal Trade Commission’s Guides Concerning Endorsements and Testimonials in Advertising (“FTC Guides”). As such, we require that all, influencers and similar persons (“Influencer” or “Talent”) adhere to the guidelines set forth below (the “Guidelines”) and to the Pets on Q’s Campaign Terms and Conditions (the “Terms”) when blogging, tweeting, posting or otherwise publishing content about Brand/Client or Client’s products or services.

 

We expect that you will respect the intellectual property rights of others, including, without limitation, copyrighted material, trademarks and logos, and trade secret rights, as well as rights of publicity, including the right to use another’s name, likeness, image, voice or other indicia of identity. You may not post or share any content that incorporates any of these elements without first obtaining written permission to do so from the rights holder.

This Means:

1. You may not post or share any works that You do not own or have a proper license or authorization to use.

2. You must get written permission from any third parties featured in photos and other content that You post – even if You took the photo yourself.

3. If You are unsure about any material, particularly in instances where the material includes a third-party’s trademark/logo, or music, film or television clips, or a celebrity’s name, photo or image, you must check with Client before using the material.

 

Our rule is when in doubt, do not post.

Disclose Your Connection to Brand/Client – As set forth in the Terms, when blogging or posting about Client or Client’s products or services, you must clearly disclose your “material connections” with Client, (i.e. the fact that your post is “sponsored by Client”) and you must include any hashtags requested by Pets on Q or Client (such as #ad or #sponsored). Note that while Pets on Q and/or Client may provide recommendations and options for disclosures, neither Pets on Q nor Client will be responsible for any failure by You to comply with the FTC Guides or any failure by You to obtain all third-party clearances and permissions with respect to content You post.

 

The above disclosure should be made in close proximity to any statements that You make about Client or Client’s products. This disclosure should be clear and prominent enough for consumers to view it when they are reading your posts. This means that the disclosure should not be buried behind links or in terms and conditions (or in similar documents). In addition, the consumer should not be required to click on, scroll down or mouse over a link in order to view the disclosure

 

Your statements must reflect your honest and truthful opinions and actual experiences. If a statement is not your opinion, but rather something that Client has asked You to say, this fact should be made clear to readers.

 

Only make a factual statement about Client or Client’s product/service’s characteristics or qualities which You know for certain is true and can be verified.

 

You may not send any e-mails on Client’s behalf, nor will Client provide You with any compensation if You send any emails on its behalf.

 

You must comply with the terms, conditions, guidelines and policies of any service that You use and all applicable laws.

 

Do not include personal information about any third party that has not been explicitly made available to You to share in your posts. This includes any information that may make it possible for someone to reasonably identify another person.

 

These Influencer Terms and Conditions (the “Terms”) are entered into by and between Pets on Q, INC., on behalf of its Client or Brand named in any applicable campaign that you further agree to, with regard to Influencer’s performance of spokesperson, influencer, public relations, and social media services for Client effective as of the date of the Campaign (the “Effective Date”).

 

1) Engagement.

In exchange for agreed upon compensation, products and/or experiences, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, and as set forth in the Campaign, Pets on Q engages Influencer to perform, and Influencer agrees to perform the services specified in one or more Campaigns entered into by Influencer and Pets on Q (the “Services”). Except as otherwise expressly provided herein, Influencer will perform the Services at its own expense and using its own resources and equipment.

 

2) Intellectual Property Rights

(a) No license or other right of any kind is granted by Pets on Q or Client to Influencer, except as expressly provided in these Terms. Influencer shall not use Pets on Q’s or Client’s copyrights, trademarks, trade names, or other intellectual property in any way except to the limited extent as may be expressly agreed in the Campaign.

(b) Influencer’s Content and Attributes. For the Services which Influencer is providing under these Terms, Influencer gives Pets on Q and Client the irrevocable, sublicensable, worldwide right and permission to use any Work Product or other video, photo, written or verbal content Influencer shares or provides related to the Services (collectively, “Client-Related Content”) in any manner, in whole or in part, and for any purpose in any and in any and all media, including and without limitation, on Pets on Q and/or Client owned or controlled websites and platforms, social media, any advertising materials, publications, marketing materials, and/or presentations, and in any and all other media, now known or hereafter devised, in perpetuity. Any statements, posts and/or feedback that Influencer provides may be paraphrased, amplified, shortened and/or put into conversational form. Influencer further agrees that Pets on Q and/or Client may contact Influencer (including by means of messages on public social media platforms) concerning any Client-Related Content. Influencer acknowledges that participation in the Services means Pets on Q and Client has the right to use Influencer’s Client-Related Content and include Influencer’s name/likeness/social media handle or channel/blog name and any other Influencer attributes in any manner that Pets on Q and/or Client determine effectuates the purposes of these Terms, including use in any media that accepts advertising or promotional content or communications (such as, but not limited to, digital, print, television or radio).

Influencer agrees that Influencer will not hold Pets on Q or Client, or their respective licensees, responsible for any liability resulting from use of Influencer’s Client-Related Content in accordance with the terms hereof. Pets on Q and Client shall not be liable for any indirect, consequential, exemplary damages (including but not limited to lost profits) and the combined, aggregate liability of Pets on Q and Client hereunder shall not exceed the fees payable to Influencer under the Campaign.

 

3) Representations and Warranties; Indemnity.

(a)Influencer represents and warrants that:

(i) Influencer has the right to assign the Work Product to Pets on Q as set forth in Section 2;

(ii) the Work Product and other Client-Related Content will be original and will not infringe upon any copyright, patent, trademark, right of publicity or privacy,or any other proprietary or other right of any person, whether contractual, statutory or common law;

(iii) the Services rendered by Influencer shall be promptly rendered with due care and shall be of first rate quality;

(iv) Influencer shall not, during the term of these Terms, render any services of any kind directly or indirectly for any company competitive with Pets on Q or Client or conduct or participate in any program, promotion or other project that would detract from the Services Influencer is providing hereunder;

(v) Influencer will not commit any act which brings Pets on Q or Client into public disrepute, contempt, scandal, or ridicule, or which insults or offends the general community to which Pets on Q’s advertising materials are directed, or which might tend to harm Pets on Q or any of Pets on Q’s or Client’s products or services including, without limitation, disparaging Pets on Q, Client, their products or services, or their competitors;

(vi) Influencer’s statements, posts and feedback are true and accurately reflect Influencer’s honest opinion and experience with Pets on Q, Client, and their competitors’ products and/or services to the extent applicable,

(vii) Influencer agrees that time is of the essence in connection with these Terms and all deadlines provided by Pets on Q, and (vii) Influencer will comply with all applicable federal, state and local laws, regulations, administrative guidelines, orders and ordinances, including without limitation, all privacy and data security laws and the terms and conditions of all applicable third party websites, platforms or applications, including by making disclosures in accordance with the FTC Guides as further detailed in 3(b) below, in rendering the Services herein.

Further, Pets on Q and its licensors retain all ownership rights in their proprietary platforms, software, websites and technology, including any updates, enhancements, modifications thereto or any back-end technology associated therewith (“Pets on Q Platforms”). Influencer will not:

(i) copy, rent, lease, sell, distribute, or create derivative works based on the Pets on Q Platforms in whole or in part, by any means, except as expressly authorized in writing by Pets on Q;

(ii) use any Pets on Q trademarks without prior written permission;

(iii) use or launch any automated system, including, “robots,” “spiders,” or “offline readers,” to send messages to the Pets on Q Platforms or systems;

(ii) use the Pets on Q Platforms in any manner that damages, disables, overburdens, or impairs any of Pets on Q’s websites or interferes with any other party’s use of the Pets on Q Platforms;

(iii) attempt to gain unauthorized access (or exceed any authorized access) to Pets on Q Platforms;

(iv) access the Pets on Q Platforms other than through the Pets on Q interface; or

(v) use the Pets on Q Platforms for any purpose or in any manner that is unlawful or prohibited by these Terms. Pets on Q hereby grants Influencer a limited, non-exclusive, non-transferable license to access and use the Pets on Q Platforms solely as necessary in connection with the provision of Services hereunder.

EXCEPT AS OTHERWISE SET FORTH HEREIN, TO THE EXTENT PERMITTED BY LAW, THE Pets on Q PLATFORMS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. EXCEPT AS OTHERWISE SET FORTH HEREIN, Pets on Q DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND WITH REGARD TO THE Pets on Q PLATFORMS INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

(b) As previously set forth herein, Pets on Q believes in full, fair and effective disclosures of material facts relating to Influencers’ relationship with Pets on Q and Client and Influencer agrees to comply with all FTC Guides. Notwithstanding the termination provisions set forth in Section 7, Pets on Q reserves the right to immediately terminate these Terms if Influencer fails to make social media or other disclosures in the manner set forth in the FTC Guides and/or as instructed by Pets on Q, which failure shall be deemed a material breach of the Terms that is not capable of cure.

Pets on Q and Client shall have the right to inspect and/or approve the topics and content of blogs and/or social media posts and other Client-Related Content prior to posting by Influencer and to request revisions if such materials are not approved, such request to be made to Influencer within two (2) business days of Influencer’s submission of such materials. Influencer agrees to submit revised materials within two (2) day(s) of receiving a request for revision from Pets on Q.

(c) Influencer agrees to defend, indemnify and hold harmless Pets on Q, Client and their respective officers, directors, employees, business partners and agents, from and against any and all third party claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) Influencer’s breach of any of its representations and/or warranties hereunder, (ii) the authorized use of the Work Product and other Client-Related Content or exercise of the rights granted hereunder, (iii) Influencer’s use of third party products or content in performing the Services; and (iv) Influencer’s negligence or misconduct.

(d) Influencer hereby agrees, on Influencer’s behalf and on behalf of Influencer’s heirs, executors and administrators (collectively “Influencer”), to release, waive, discharge, absolve, agree to hold harmless, and covenants not to sue, Pets on Q, Client and their respective agents, employees, officers, directors, successors and assigns (collectively, “Released Parties”), from and/or in relation to any and all liability, loss, harm, damage, injury, cost or expense whatsoever which Influencer has or hereafter may have, by reason of any matter connected in any way with the Released Parties’ exercise of their express or implied rights hereunder, including but not limited to the right to use Influencer’s name, voice or likeness, it being understood that the Release Parties shall be free to use Influencer’s name, voice and likeness in any manner in connection with the Client-Related Content or otherwise in support of the purposes of these Terms.

(e) Influencer warrants that Influencer is at least 18 years of age, will adhere to FTC Guides and has the right to contract in Influencer’s own name.

 

4) Relationship of Parties.

Influencer’s relationship with Pets on Q is that of an independent contractor, and nothing in these Terms is intended to, or should be construed to, create a partnership, agency, joint venture or employment relationship. Influencer will not be entitled to any of the benefits that Pets on Q may make available to its employees. Influencer is not authorized to make any representation, contract, or commitment on behalf of Pets on Q or Client unless specifically requested or authorized in writing to do so by an authorized officer of Pets on Q or Client, as applicable, or both. Influencer is solely responsible for, and will file, on a timely basis, all tax returns and payments required to be filed with, or made to, any federal, state or local tax authority with respect to the performance of the Services and receipt of fees under these Terms and will hold Pets on Q and Client harmless from and against any tax liability associated with fees hereunder. No part of Influencer’s compensation will be subject to withholding by Pets on Q for the payment of any social security, federal, state, or any other employee payroll taxes.

 

If an agreement or contract is entered into by Influencer and Pets on Q or Client, all payment terms specific to the individual transaction or collaboration will be stated, in writing, in the individual campaign for said transaction or collaboration. In these instances, Pets on Q will bill the Client for services rendered by Influencer, and pay Influencer their agreed upon fee via direct deposit once the invoice is paid in full. If a Client chooses to pay an invoice via a method that requires unforseen payment processing fees (Paypal, credit card fees, etc...) those fees will be deducted from the amount paid to Influencer. All transactions are subject to a 5% processing fee. Pets on Q is compensated by retaining a portion of the agreed-upon fee paid by the Brand or Client, the amount of which varies with each collaboration. 

 

5) Confidential Information.

Unless authorized by Pets on Q, Influencer agrees to hold all Confidential Information in strict confidence, not to disclose Confidential Information to any third parties, and to use Confidential Information solely for the purpose of fulfilling its obligations under these Terms. “Confidential Information” shall mean all information, excluding information available from the public domain, disclosed by Pets on Q or Client to Influencer related to these Terms or the current, future, and proposed business, products, and services of Pets on Q or Client.

 

6) No Conflict of Interest/Non-Circumvent.

Influencer is not subject to, and will not accept, and within the 12 months prior to the Effective Date has not performed, any obligation that is inconsistent or incompatible with Influencer’s obligations under these Terms, including any obligation to perform services for any company whose goods and services compete with those of the Client. Further, Influencer acknowledges and agrees that Pets on Q’s relationships with its customers, including Client and other brands, agencies and entities that use Pets on Q’s services (“Customers”) are of great value to Pets on Q. Accordingly, Influencer agrees that during the term of this Agreement and for one (1) year thereafter, Influencer will not directly or indirectly solicit or engage any Customer to purchase services similar to those provided by Pets on Q, other than through Pets on Q.

 

7) Term and Termination

(a) Term. The initial term of these Terms shall commence on the Effective Date and continue in full force and effect until terminated as set forth herein or until completion of all Services specified in the campaign, whichever is sooner.

(b) Termination. Pets on Q may terminate these Terms and/or the Services under any Campaign:

(i) immediately in the event of a material breach by Influencer or

(ii) for convenience at any time. Influencer must return any materials supplied under these Terms upon termination.

(c) Survival. The rights and obligations contained in Sections 2, 3, 5, 7 and 8 will survive any termination or expiration of these Terms.

 

8) Miscellaneous

Influencer will not be entitled to, and hereby waives any right to seek injunctive relief to enforce the provisions of these Terms, and Influencer’s sole remedy for any breach by Pets on Q shall be to recover monetary damages, if any, subject to the terms and conditions herein.

By signing up to be a part of the Pets on Q Booking Platform and talent roster, Influencer agrees to allow Pets On Q to promote their social media content, pages, analytics and demographics as they see fit. This includes, but is not limited to, sharing of content, pricing and analytical data with potential clients (i.e. brands, marketing companies, etc.) and reposting of any social media content from Influencer's social media pages/blogs across all platforms owned by, or affiliated with, Pets on Q, Inc.

Influencer may not subcontract or otherwise delegate Influencer’s obligations under these Terms without Pets on Q’s prior written consent. Subject to the foregoing, these Terms shall benefit and bind the parties’ successors and permitted assigns. These Terms shall be governed in all respects by the laws of the State of California and Influencer agrees that unless otherwise indicated by Pets on Q any action arising from or relating to these Terms shall be brought exclusively in a state or federal court located in Los Angeles County, California. Should any provisions of these Terms be held by a court of law to be illegal, invalid, or unenforceable, the legality, validity and enforceability of the remaining provisions of these Terms shall not be affected or impaired thereby. The waiver by either party of a breach of any provision of these Terms by the other party shall not operate or be construed as a waiver of any other or subsequent breach by the other party. These Terms (including the applicable campaign) constitute the entire agreement between the parties relating to this subject matter and supersedes all prior or contemporaneous oral or written agreements concerning such subject matter. These Terms may only be changed by mutual agreement of authorized representatives of the parties in writing.